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General conditions

1. Siam Relax Thai Massage and Spa online store, available at, allows you to make purchases via the Internet.

2. The Siam Realax Thai Massage and Spa shop is run by the company:

Siam Relax Thai Massage and Spa Tomasz Pielak

Ul. Wrocławska 25-25A

61-838 Poznań

NIP: 972-129-87-67

3. Correspondence address:

Siam Relax Thai Massage and Spa

Ul. Wrocławska 25-25A

61-838 Poznań

4. Purchase in the Siam Relax Thai Massage and Spa online store constitutes acceptance of these regulations.


5. The administrator of personal data processed in connection with the implementation of the provisions of these Regulations is the Service Provider. Personal data is processed for the purposes, to the extent and based on the principles set out in the privacy policy (GDPR) published on the website of the salon. Providing personal information is voluntary. Each person whose personal data is processed by the Service Provider has the right to inspect their content and the right to update and correct them

Procedure for placing and executing orders


6. The order can be placed using the function of adding a product to the basket.


7. The basic condition for the implementation of purchases is the correct filling of contact details along with the correct, existing e-mail address and telephone number at which it will be possible to confirm the order.


8. Orders can be placed 24 hours a day throughout the year.


9. The available payment methods are:

- transfer,

- cash payment in the salon,

- payment by credit or debit card via PayU, accepted Visa and MasterCard.


10. The entity providing online payment services by electronic means is PayU SA


11. If there is a need to return funds for a transaction made by the customer with a payment card, the seller will be refunded to the bank account assigned to the payment card of the Ordering Party.


12. In the event of circumstances preventing the full or temporary implementation of the order, the company reserves the right to suspend the implementation of the order - it undertakes to immediately notify the Ordering Party about the situation.


13. Orders with incorrectly filled contact details (non-existent e-mail or no telephone number) will not be considered.


14. The company reserves the right to suspend orders that raise doubts.


15. The prices of goods in the Siam Relax Thai Massage and Spa online store are given in Polish zlotys and constitute the final purchase amount for the Buyer.


16. Siam Relax Thai Massage and Spa Tomasz Pielak is a VAT payer. On request, we issue VAT invoices for the purchased goods, the VAT invoice must match the sales receipt.


17. In addition to mail order sales, it is possible to collect the goods in person.


18. The buyer may withdraw from the contract without giving any reason within 14 days from the date of receipt of the ordered goods. In order to withdraw from the contract, an unequivocal statement must be submitted by e-mail or by post.


19. Vouchers can be used within 3 months from the date of purchase.


20. Vouchers can be used in the salon:

Siam Relax Massage & Spa

ul. Wrocławska 25-25A

61-838 Poznań


21. Vouchers can be received in electronic form via e-mail or in paper form by post or collected in person at the salon.


22. Vouchers are valid for 3 months from the date of receipt of the payment.


23. Vouchers can be redeemed after prior reservation. Reservations can be made via phone, Facebook, Booksy.


24. Reservations can be made for any available date without any restrictions. To make an appointment, please contact us by phone, Facebook or Booksy.

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